Terms of Service

Last updated: June 2026

These are the terms that govern your use of RebrandAid. They're written to be fair and straightforward. By using our service, you agree to them.

Using RebrandAid

RebrandAid is a subscription-based creative service that delivers brand, website, and marketing work on an ongoing basis. You're welcome to use it for your business. To access the service, you'll need an active subscription. You're responsible for keeping your login credentials secure and for everything that happens under your account.

Your Account

You must be at least 18 years old to use RebrandAid. By signing up, you confirm that the information you provide is accurate. We reserve the right to suspend or close accounts that violate these terms or that we believe are being used in bad faith.

Subscriptions and Billing

RebrandAid is a subscription-based service. By subscribing, you authorise us to charge the applicable fee to your payment method on a recurring monthly basis. Subscriptions renew automatically unless cancelled before the renewal date.

You may cancel your subscription at any time from your account or by contacting us. You'll retain access to the service until the end of your current billing period. We handle refund requests on a case-by-case basis — if something isn't right, reach out and we'll do right by you.

Pause option: You may pause your subscription instead of cancelling. During a pause, no new requests are processed.

How Requests Work

We work through one active request at a time to ensure quality and focus. Additional requests are queued and processed in order. We aim to deliver progress or completed work within 48 hours on average, though complex projects may take longer.

Intellectual Property

The content you provide — brand assets, briefs, and materials — belongs to you. Upon full payment, you own all rights to the final deliverables we create for you.

We retain ownership of the RebrandAid platform, tools, processes, and branding. We reserve the right to display completed client work in our portfolio and for marketing purposes unless you request otherwise in writing.

We may use stock imagery, fonts, third-party assets, or AI generated content in your projects. You are responsible for ensuring continued proper licensing for any third-party assets used.

What We're Responsible For

We work hard to keep RebrandAid reliable and deliver quality work. That said, we can't guarantee the service will always be available or error-free. RebrandAid is provided as-is. We're a creative partner — not a substitute for legal, financial, or strategic advice.

Limitation of Liability

To the extent permitted by applicable law, RebrandAid's total liability for any claim arising from your use of the service shall not exceed the amount you've paid in the twelve months preceding the claim. We're not liable for indirect, incidental, or consequential damages.

Changes to the Service or These Terms

We may update the service or these terms from time to time. We'll let you know about meaningful changes. Continued use of RebrandAid after an update means you accept the revised terms.

Governing Law

These terms are governed by the laws of Canada. Any disputes will be handled in Canadian courts, unless we agree otherwise.

Questions?

If anything here is unclear or you have a concern, email us at support@rebrandaid.com and we'll sort it out.